Widely-used URL tracking systems are often abused in phishing attacks. The domains used by these systems are commonly known and trusted, making them attractive carriers for phishing URLs. To illustrate how it works, this post breaks down a recently-observed phishing attack that uses Google Ads' tracking system to evade email filters. How it works Piggybacking on a domain is appealing to threat...

PhishLabs is monitoring a threat actor group that has set up fraudulent hosting companies with leased IP space from a legitimate reseller. They are using this infrastructure for bulletproof hosting services as well as to carry out their own phishing attacks. The group, which is based in Indonesia, has been dubbed Planetary Reef. Planetary Reef is most notable in how they host phishing sites. While...

The latest Phishing Activity Trends Report from the Anti-Phishing Working Group (APWG), which compiles insights from member companies, announced that the year-end number of reported phishing websites for 2019 reached a record high. Most menacing; however, are the trends of phishing gangs targeting users of web-hosted email, social media, and business email compromise (BEC) attacks that show...

Stakeholders expect to see a return on their investment in training. In some cases though, they struggle to conceptualize the best way to evaluate the effectiveness of their security awareness training. They are in good company. Training evaluations can be complex, expensive, elusive, and baffles even seasoned pros. Many busy program leaders instinctively reach for the knowledge check at the end...

PhishLabs' Email Incident Response analysts recently identified a phishing campaign leveraging novel tactics in the ongoing war between threat actors and security teams. In addition to presenting a unique twist on a popular lure theme, the campaign leverages a clever combination of tactics by attackers attempting to defeat email security technologies to great effectiveness. PhishLabs observed this...

Sometimes when sending phishing simulations to our clients, we setup a reply-to address to see if people will reply to suspicious emails and many do. Many people interpret our simulations as scams and articulate that in colorful language. Others reply to our phishing email and provide information that would be dangerous in the hands of a threat actor, such as contact information for the...

Ambassadors of security training programs often struggle with the most effective way to drive success. The ultimate purpose of these programs is to change employee behavior and create a more secure organization. Put simply, behavior is influenced by either reinforcement (i.e., encouraging employees to perform behaviors that we like) or punishment (i.e., discouraging employees from performing...

You have carefully selected a training program. Employees are completing the courses. And yet, they are not reporting suspicious emails and their passwords are made up of favorite sports teams and graduation dates. What is missing? Research shows that implementing training alone, as good as it may be, is not enough. We have learned that the transfer of new knowledge and behaviors on-the-job is...

In honor of National Cybersecurity Awareness Month (CSAM), Dane Boyd, PhishLabs' Security Training Manager, and I will share a series of posts covering topics from cybersecurity to organizational learning and development. We are kicking off the series by covering a topic near and dear to my heart: taking a programmatic approach to implementing a security training program. A fatal flaw committed by...

As the manager of a security awareness team, whose primary goal is to educate users on how to spot phishing attacks, I often get asked, “can you make the phishing simulations look like real-world phish?" This is when I show people what real-world phishing attacks look like. Because our SOC analyzes millions of phishing emails each year, we have a great data set to choose from. Outside of the...

Although computer-based training has been on the scene for over two decades, it is only recently that learning professionals have begun to optimize it. Often these courses present hours of content in a single learning experience. While the flexibility of computer-based training offers convenience, learners are often overloaded and overwhelmed by the amount of information presented to them. Because...

In the cyber security world, few research reports are more widely respected than Verizon's annual Data Breach Investigations Report (DBIR). The DBIR—which is based on data from publicly disclosed security incidents, Verizon's Threat Research Advisory Center, and dozens of industry contributors—is one of the most detailed and comprehensive reports available to the security community. So when...

As more of the web further embrace HTTPS and SSL certs, it's becoming a requirement that threat actors use it, too. By the end of Q1 2019, more than half of all phishing sites have employed the use of HTTPS, now up to 58% . This is a major milestone and shows that threat actors actions often mirror that of the majority of users. “In Q1 2019, 58 percent of phishing sites were using SSL certificates...

The risk of a user receiving a phishing attack is higher than ever, and technological solutions often miss the most devastating of them. Though technology is both an important and required component in protecting the enterprise, security teams need to remain vigilant and educated on quickly identifying threats which make it past technology. This includes the latest social engineering techniques...

The United States is once again, and for the foreseeable future, the most targeted country by threat actors' phishing attacks. Making up an astonishing 84% of all phishing volume, the U.S. saw a single percent decline from 85% last year. But... While this sounds like a positive, the number of attacks went up by more than 60,000 in 2018. By comparison, the number of attacks in 2017 only went up by...

There are all sorts of things that end up in your inbox, but among those that are reported to a SOC or security team, malicious content only makes up a small percent. Among the analysis provided in this year's annual Phishing Trends and Intelligence (PTI) report, we added a new section based on data from our Phishing Incident Response team. The data analysis resulted in a detailed breakdown of the...

Phishing attacks are supposed to be visible. If you can't see them, how could anyone possibly fall for them? Since the dawning of time for phishing attacks there has been a constant struggle between the threat actors creating phishing sites and the individuals and organizations combating them. This has caused phishing attacks to evolve in to more complicated and stealthy traps over time. Phishing...