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More Bees with Honey? Reinforcement vs. Punishment in a Security Training Program

Ambassadors of security training programs often struggle with the most effective way to drive success. The ultimate purpose of these programs is to change employee behavior and create a more secure organization. Put simply, behavior is influenced by either reinforcement (i.e., encouraging employees to perform behaviors that we like) or punishment (i.e., discouraging employees from performing...
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Beware of Account Takeover

One way to verify if an email is legitimate is to look at the sender's address, the actual sender's address, not just the sender's name. One tactic cyber criminals employ is using the sender's name to trick the recipients. The cyber criminal may use a known acquaintance's name or the name of a legitimate company they are trying to spoof. This sounds sophisticated, but it is easy to catch when you...
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Grease the Skids: Improve Training Successes by Optimizing the Environment

You have carefully selected a training program. Employees are completing the courses. And yet, they are not reporting suspicious emails and their passwords are made up of favorite sports teams and graduation dates. What is missing? Research shows that implementing training alone, as good as it may be, is not enough. We have learned that the transfer of new knowledge and behaviors on-the-job is...
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Training Not Sinking In? Try a Programmatic Approach

In honor of National Cybersecurity Awareness Month (CSAM), Dane Boyd, PhishLabs' Security Training Manager, and I will share a series of posts covering topics from cybersecurity to organizational learning and development. We are kicking off the series by covering a topic near and dear to my heart: taking a programmatic approach to implementing a security training program. A fatal flaw committed by...
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New Spear Phishing Campaign Impersonates VCs and PE Firms

In the past 48 hours, PhishLabs has identified and successfully thwarted a sophisticated phishing campaign targeting the Office 365 credentials of high-value targets. This campaign is still active, and security teams should familiarize themselves with the tactics, indicators, and remain vigilant. In these attacks, the threat actor(s) is posing as private equity firms submitting non-disclosure...
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APWG: Phishing Continues to Rise, Threat Actors Love Gift Cards

This week APWG released its findings from Q2 of this year that compiles insights from their member companies and provides an analysis of how phishing is changing. This quarter's report shows that phishing attacks continue to increase, both SaaS and email service providers are prime targets, BEC attacks are focused on getting gift cards, and more than half of phishing sites continue to abuse HTTPS...
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The Vast Social Media Landscape for Phishing Threats

On a daily basis, around 42% of the global population, or 3.2 billion people , uses some form of social media. Of that number, people spend a daily average of 2.2 hours on these networks, too. These two numbers are exactly why threat actors continue to flock to social media to abuse them for phishing purposes; however, there is far more to this story. Phishing threats extend well beyond Twitter...
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Why Social Media is Increasingly Abused for Phishing Attacks

Today, social media is a daily medium for communication for much of the modern world, and adoption only continues to grow. Because of this, much like how threat actors started to target mobile users, they have begun to abuse social media, too. While marketing teams have been known to monitor social media to protect their brand and communicate on their behalf, they are not equipped to handle the...
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Phishing Simulations: Should they Reflect Real-World Attacks?

As the manager of a security awareness team, whose primary goal is to educate users on how to spot phishing attacks, I often get asked, “can you make the phishing simulations look like real-world phish?" This is when I show people what real-world phishing attacks look like. Because our SOC analyzes millions of phishing emails each year, we have a great data set to choose from. Outside of the...
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BEC Attacks: How CEOs and Executives are Put at Risk

Business Email Compromise (BEC) attacks are the most costly and effective forms of phishing. In most cases, these attacks use highly research social engineering to go after the top brass in a company with a motive of stealing corporate dollars or breaching their network. And, because in most cases these top executives hold the keys to the castle, they make the most suitable target for threat...
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Low Appetite for Long Security Training? Use a Bite Sized Approach

Although computer-based training has been on the scene for over two decades, it is only recently that learning professionals have begun to optimize it. Often these courses present hours of content in a single learning experience. While the flexibility of computer-based training offers convenience, learners are often overloaded and overwhelmed by the amount of information presented to them. Because...
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BEC Attacks: A Closer Look at Invoice Scams

Business Email Compromise attacks are some of the most costly and vicious forms of phishing. Unlike the standard pray and spray approaches to phishing, they take a great deal of research and personalization to persuade a victim to hand over their credentials or wire them funds. This week we're taking a closer look at how invoice scams work, just one of the many sub-types of BEC or spearphishing...
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How Spear Phishing Makes BEC Attacks So Effective

Everyone will at some point see a standard phishing email. Be it the 409 Scam (Nigerian Prince) or even a fake password reset, these are pretty easy to spot, and most people delete it without flinching. However, for the select few who have been on the receiving end of a spear phish, it's often a more memorable experience. A spear phish or spearphishing attack is an advanced form of phishing that...
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Romanian Cybercriminals Sentenced for Phishing Campaign

This week, the Department of Justice for the U.S. Attorney's Office for the Northern District of Georgia announced the final of three sentences to be carried out by cybercriminals that plead guilty to carrying out phishing campaigns involving vishing and SMiShing. I'm proud to say that the apprehension and conviction of these criminals was supported in part by intelligence PhishLabs provided in...
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How Business Email Compromise (BEC) Attacks Impact Everyone

Business email compromise (BEC) attacks are among the most effective forms of phishing in our modern world. Regardless of the technology in place, the social engineering involved easily will bypass it and can trick even trained users. Most Common Types of Business Email Compromise (BEC) attacks: Invoice Scams Account Compromise/Takeover CEO or Executive Fraud Legal Impersonation Data Theft Unlike...
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Threat Actors are Increasing Their Use of Free Hosts

In our continued expansion and exploration of data from this year's annual Phishing Trends and Intelligence report it's time to take a closer look into free hosts. More specifically, the free hosts and domains that threat actors abuse in order to further distribute phishing attacks. While phishing sites that abuse free hosts don't make up the majority, the use of them is increasing dramatically...
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Phishing Number One Cause of Data Breaches: Lessons from Verizon DBIR

In the cyber security world, few research reports are more widely respected than Verizon's annual Data Breach Investigations Report (DBIR). The DBIR—which is based on data from publicly disclosed security incidents, Verizon's Threat Research Advisory Center, and dozens of industry contributors—is one of the most detailed and comprehensive reports available to the security community. So when...
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More Than Half of Phishing Sites Now Use HTTPS

As more of the web further embrace HTTPS and SSL certs, it's becoming a requirement that threat actors use it, too. By the end of Q1 2019, more than half of all phishing sites have employed the use of HTTPS, now up to 58% . This is a major milestone and shows that threat actors actions often mirror that of the majority of users. “In Q1 2019, 58 percent of phishing sites were using SSL certificates...
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The Definition of Phishing

Defining phishing is simple, right? Not exactly. With more than 18,400,000 results appearing on Google when trying to find the definition there is a lot for you to choose from. Even Wikipedia has its own version, which may be more accurate, but still misses a few key elements. As a company, PhishLabs has seen the scope of how phishing is changing since first being named, which is why it's time to...
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Should User Passwords Expire? Microsoft Ends its Policy

If you have ever worked for an organization that uses Microsoft-based systems, there is a high likelihood that your IT or security team has implemented a policy that occasionally forces you to create a new password. Years ago it was every three months, then every two, and so on. This policy was heavily encouraged by Microsoft, but as of May of this year, they have reversed course. According to...